More than 10 year’s experience in customer service positions. Successful in airline day-to-day operations, building diverse relationships, team leader, training, mentoring. Motivating dynamic and culturally diverse professionals, in high stress, fast paced environments. Experienced handling airline disruptions in cancellations, diversions, delays, emergencies, inclement weather, on all levels within. Administrative, and operationally oriented in coordinating the highest level of support and business development to ensure safe, secure, and financial effective operations are met within the regulatory compliance of all applicable authorities, company business scheme and government agencies. Liaison between, airport service providers, third party vendors, senior management, and government entities.
My goal as an established and lasting learner is to excel in new opportunities, by benefiting and challenging me to capture, influence my imprint and contrive new frontiers.